Scott Jenson: The paradox of empathy

Scott Jenson: The paradox of empathy. “Design isn’t a deliverable, it’s a process.” I love the observation of designers “burying the lead” and the comparison to Asimov’s quote on “that’s funny...” being a much more common precursor to scientific discovery than “eureka!”.

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• March 8, 2015 at 21:52
  in Pretty things, Duly noted, Delicious

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